Accessibility statement
Everyone should be able to find an installer, including people who use screen readers, keyboards, magnification, voice control or captions. Here's what we've done, what we're still working on, and how to reach a person.
Our goal
This site aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We'd rather build it in than bolt it on, so the site doesn't use an accessibility overlay widget.
What we've built in
- Plain structure. Real headings, landmarks and lists, one main heading per page, and an “On this page” list on longer pages.
- Keyboard first. Every link, button, search field, form step and accordion works with a keyboard, with a visible focus outline.
- Forms that explain themselves. Every field has a label and the right input type, so phones show the right keyboard and browser autofill works. Errors are announced and tied to the field they're about, and your answers are kept when an error appears.
- Works without scripts. Every quote form works as a single page if JavaScript is off or fails to load.
- Readable. Text and controls are designed to meet AA color contrast, and pages are built to reflow when zoomed and on small phone screens without sideways scrolling.
- Images. Meaningful images have text alternatives; decorative ones are hidden from screen readers.
- Less motion. If your device asks for reduced motion, we turn animations off.
- No time limits on forms, and nothing flashes.
Known limits
- Address suggestions on the quote forms come from Google's autocomplete service, which we don't control. If the suggestion list is hard to use, ignore it and type the street, city and ZIP into the regular fields below it.
- Some linked sites, such as state licensing boards and installers' own websites, aren't ours, and their accessibility may differ.
- The site is in English. If you need help in another language, email us and we'll do our best.
- The address search box on some forms is provided by Google. If it gets in your way, ignore it: the street, city, state and ZIP fields below it work on their own, with your browser's autofill.
- Adding photos is optional. The photo picker works with a keyboard and screen readers.
If something doesn't work for you
Tell us the page and what went wrong by email at [email protected]. A person will help you get what you need by another route, such as sending your quote request for you, and we'll fix the problem.
How we keep it accessible
We check new pages with keyboard-only navigation and automated tools before they go live, and review the site regularly, including with screen readers. Feedback from people who use assistive technology goes to the top of the list.
Last reviewed .